This policy was last updated on and is effective from January the 14th 2021
You agree to the terms of this policy when you access or use any of our products or websites, share them with your friends, or take other actions described below. If you do not agree to the policy please refrain from using the product or website and contact us at email@example.com.
2. Information We Collect
Depending on the individual interacting with our products, we require different types of Information.
Below we outline different end-user levels and how they affect our information gathering and handling.
Students or Readers
Depending on which products you use, the types of Information we collect include your name (optional), billing address (optional), email address (required), phone number (optional), your academic institution, payment information collected and used by our third party payment processors such as credit or debit card numbers, information regarding product use (time interacting with a particular textbook), and user-generated content such as notes, highlights, bookmarks, and responses to assessments; and any other type of Information or Personal Data submitted to us.
Users can choose not to provide such Information, but, in general, most of the Information we request is required for us to provide the product and the lack of such Information will prevent us from doing so. For example, we cannot bill you for our services without a credit card number, and we cannot respond to a support request without an email address or phone number.
Similar to the above, but your academic institution and the publishers or courses you are involved with become required.
Information Provided by Third-parties
We receive Information from third parties, such as Distributors, Publishers, Universities, businesses or representatives of businesses, and third-party authentication services (for users who interact with us through third-party sites or services).
Automatically Gathered Information
Educess automatically collects certain Information while people interact with our services and products. We and our service providers (which are third-party companies or open-source systems that help us function), may use a variety of technologies, including cookies and similar tools, to assist in collecting that Information. This includes:
We keep Personal Data for no longer than necessary for the purposes for which it is processed. The length of time for which we retain Personal Data depends on the purposes for which we collected and use it, the instructions of a controller when we act as a processor, the instructions of Universities for Student Personal Data, and/or our requirements to comply with laws applicable in your country.
3. Using Information
We do not use Student Personal Data for behaviorally-targeted advertising purposes, and we do not sell or rent such Student Personal Data to any third party for any purpose.
Depending on the product or service, we use Information in the following ways:
What are they?
Cookies are text files that contain a certain amount of information and are downloaded to your computer or mobile device when you visit a website. They are useful because they allow websites to recognise a user's device. They are then returned to the original website on each subsequent visit or to any other website that recognises them.
How do we use them?
Educess takes information security seriously and has taken various measures to keep your Information secure from unauthorised access or disclosure, whether that Information is stored physically or electronically. Educess has established administrative, technical, physical, electronic, and managerial procedures to help prevent unauthorised access, maintain data security, and use the Information collected from you in accordance with this Policy. Educess has security measures in place to protect against loss, misuse, or alteration of your Information. Despite these efforts, Educess cannot guarantee that unauthorised access or disclosure of Information will never happen. If you have concerns, do not use our products or services. Should something go wrong, you may contact us at firstname.lastname@example.org and we will do our best to assist and protect you.
6. Links to other websites
Educess's products and services may contain links or enable users to link to third-party websites. These websites may have their own privacy, cookies and/or other policies, which you should check. We do not accept any responsibility or liability for their policies because we have no control over them.
7. Updates to this policy
The information practices described in this policy are current as of the effective date at the top of the document. Educess reserves the right to periodically update this policy at our discretion. Notice of any revisions will be posted to this page and are effective once posted. If you are concerned about how your Information is used, bookmark this page and check back periodically.
Educess (Pty.) Ltd. Terms and Conditions
These terms were last updated on and are effective from May the 3rd 2021
3. License and Use
4. Paid-for Licensed Content
5. What you are not allowed to do
7. Intellectual Property
9. Third-party links and tools
10. Our Liability